Client Experiences
What owners have shared about their experiences with our services and the care their timepieces received.
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Feedback from timepiece owners who have worked with us
James Chen
Taipei
The caliber service on my vintage Omega was handled with remarkable care. Chen took time to explain what the movement needed and kept me informed throughout the process. The watch now keeps time more consistently than it has in years, and I appreciate the detailed documentation provided.
January 28, 2026
Sarah Wang
Kaohsiung
I inherited a watch from my grandfather that had been stored for many years. The restoration process was thoughtful and involved me in decisions about how much to preserve versus renew. The final result honors the watch's history while making it reliable for daily wear. Very pleased with the outcome.
January 22, 2026
Michael Lin
Tainan
The lume renewal service on my dive watch exceeded expectations. The new material glows brightly and evenly, and the color match to the original was spot-on. Communication was clear, and the work was completed within the estimated timeframe. Would recommend for lume work.
January 18, 2026
Emily Huang
Taichung
What impressed me most was the honest evaluation. Rather than suggesting a complete overhaul, Chen explained that my watch only needed minor regulation and case sealing. The pricing was transparent, and the service was completed exactly as discussed. Refreshing approach to customer service.
January 15, 2026
David Kao
Kaohsiung
The movement service took longer than typical quick-service shops, but the thoroughness was evident. My automatic now winds smoothly and keeps accurate time across different positions. The timing profile documentation is a nice touch that shows the care put into regulation.
January 10, 2026
Angela Lee
Hsinchu
Brought in a vintage piece that needed careful attention. The team was patient in explaining options for both mechanical and cosmetic work, allowing me to make informed decisions. The watch returned to me functioning smoothly, with its character preserved. Highly satisfied with the conservative approach taken.
January 6, 2026
Success Stories
Dormant Vintage Seiko Restoration
Challenge
A 1970s Seiko automatic had been stored in a drawer for twenty-three years. The owner retrieved it after inheriting the family home. The movement would not run, and the lubricants had completely dried. The case showed surface corrosion, and the crystal was scratched.
Solution
Gentle mechanical assessment before any attempt to run. Complete disassembly and cleaning. Conservative replacement of dried gaskets and mainspring. Case refinishing with owner approval. Crystal polishing. The dial and hands were preserved in original condition. Extended observation period before return.
Results
The watch now runs reliably, keeping time within acceptable vintage standards. The owner wears it regularly and reports consistent performance. The restoration respected the watch's history while making it functional for another generation. Timeline: eight weeks.
"Seeing my father's watch run again after so many years dormant was meaningful. The team handled it with understanding and patience, explaining each decision along the way. It now accompanies me daily." — Robert Tsai, Kaohsiung
Professional Dive Watch Caliber Service
Challenge
A modern dive watch worn daily for five years began losing time and the automatic winding felt less robust. The owner wanted preventive service before problems worsened. Water resistance needed verification for continued dive use.
Solution
Complete caliber service including movement disassembly, ultrasonic cleaning, and inspection. The automatic winding rotor bearing showed early wear and was addressed. Fresh lubrication throughout. Multi-position regulation. New case seals and pressure testing to original specifications.
Results
The watch returned to specification timekeeping, gaining two seconds daily. Automatic winding restored to smooth operation. Water resistance verified to original rating. The owner resumed diving activities with confidence. Service timeline: three weeks.
"The service breathed new life into my daily watch. It now performs as it did when new, and I trust it completely for diving. The timing profile documentation is reassuring." — Vincent Wu, Pingtung
Specialized Lume Renewal Project
Challenge
A vintage field watch had original radium lume that no longer glowed and presented safety concerns. The owner wanted functional luminescence for practical use while maintaining the watch's vintage aesthetic. Color matching was important for dial coherence.
Solution
Careful removal of old radium material with proper safety protocols. Surface cleaning and preparation. Application of modern Super-LumiNova in warm vintage color to match dial patina. Hand application under magnification for consistency. Multiple coats for strong glow. Controlled curing.
Results
The watch now provides reliable luminescence for nighttime reading. The color match maintains vintage aesthetic while offering modern performance. The owner reports the lume charging quickly and lasting through the night. Completion: ten days.
"The lume renewal made my vintage watch practical again. The color matches beautifully, and the glow is strong without looking out of place. Exactly what I hoped for." — Helen Chu, Taoyuan
Contact Information
Get in Touch
Phone
+886 7 5362 4187Address
No. 422, Zhongshan 2nd Road
Qianzhen District
Kaohsiung City 806
Taiwan
Workshop Hours
Tuesday – Saturday: 10:00 – 18:00
Sunday & Monday: By appointment
Evaluations are conducted without charge. Please contact us to schedule a convenient time to discuss your timepiece's needs.
Schedule EvaluationTrust Indicators
8+
Years Serving Taiwan
300+
Timepieces Serviced
4.8
Average Rating
89%
Return Clients
Professional Recognition
Your Experience Awaits
If you would like to experience the same thoughtful care these clients received for their timepieces, we would be pleased to discuss your needs.
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