Service Solutions
Comprehensive watch repair and restoration services tailored to your timepiece's specific needs.
Return HomeOur Approach
Each service begins with a careful evaluation of the timepiece's current condition and your goals for the work. This assessment helps us understand what the watch requires and allows us to provide clear guidance on the most appropriate path forward.
Work proceeds at a pace suited to the timepiece and the complexity of the service. Lume renewal typically completes within one to two weeks. Caliber servicing requires three to four weeks for thorough disassembly, cleaning, and observation. Complete restorations may span several months, as dormant movements often need patient, staged intervention.
Throughout the service process, you receive updates on progress and any findings. Decisions about restoration extent, material choices, and cosmetic work are made with your input. The goal is always the same: return a timepiece that functions reliably and meets your expectations.
Evaluation
Thorough assessment of condition and needs before proceeding.
Service
Careful work performed with appropriate tools and observation.
Documentation
Complete records of work performed and recommendations.
Detailed Services
Lume Assessment and Renewal
Evaluation of the luminescent material on the watch's hands, hour markers, and bezel. Degraded or non-functional lume is documented and options are presented for renewal with modern Super-LumiNova or preservation of existing material for authenticity.
Process Steps
- Visual inspection and UV testing of existing lume
- Documentation of current condition and glow intensity
- Discussion of renewal or preservation options
- Careful removal of old material if renewal chosen
- Surface preparation and cleaning
- Hand application under magnification
- Controlled curing process
- Final inspection and glow verification
Night-Watch Caliber Service
A comprehensive movement overhaul with attention to components affecting daily reliability and accuracy. The movement is fully disassembled, cleaned, and inspected with emphasis on the escapement and automatic winding system.
Process Steps
- Complete movement disassembly and component cataloging
- Ultrasonic cleaning of all parts
- Inspection of escapement, pivots, and jewels
- Automatic winding system servicing
- Mainspring assessment and replacement if needed
- Careful reassembly with proper lubrication
- Multi-position regulation
- Minimum 48-hour observation and timing profile
- Case sealing renewal
Dark Room Restoration
Complete, unhurried restoration for watches that have spent significant time stored away. These timepieces often present unique challenges requiring gentle mechanical reactivation and conservative intervention with owner involvement in cosmetic decisions.
Process Steps
- Initial condition assessment and documentation
- Gentle mechanical evaluation before attempting operation
- Consultation on restoration scope and cosmetic work
- Complete movement disassembly and cleaning
- Conservative component replacement as needed
- Case, dial, and crystal attention with owner input
- Careful reassembly and regulation
- Extended observation period
- Comprehensive service record creation
Service Comparison
| Feature | Lume Renewal | Caliber Service | Full Restoration |
|---|---|---|---|
| Lume Application | |||
| Movement Overhaul | |||
| Cosmetic Work | |||
| Case Sealing | |||
| Timing Profile | |||
| Owner Consultation | |||
| Documentation |
Choosing the Right Service
Lume Renewal
Best for watches with functioning movements but degraded or dim luminescence requiring refresh or color change.
Caliber Service
Best for watches worn regularly that need reliability maintenance, timekeeping improvement, or preventive servicing.
Full Restoration
Best for watches retrieved from storage, inherited timepieces, or those requiring both mechanical and cosmetic attention.
Quality Standards
Clean Room Assembly
Movement reassembly occurs in controlled environment with filtered air to minimize contamination that affects long-term reliability.
Proper Lubrication
Multiple grades of synthetic oils and greases used based on specific bearing, function, and position within the movement.
Appropriate Tools
Movement-specific screwdrivers, staking tools, and specialized instruments for different caliber families prevent damage.
Extended Observation
Minimum 48-hour monitoring after assembly across multiple positions ensures stable performance before return.
Begin Your Service
If you would like to discuss which service might be most appropriate for your timepiece, we would be pleased to schedule an evaluation.
Contact Us